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Rochester's Frequently Asked Questions About Security Systems

We’ve put together our most popular home security FAQs in Rochester for our customers. Find your answers for your ADT and home security questions.

One package does NOT fit everyone when it comes to your household security system! Our experienced professionals in Rochester can help gauge your home and your family’s safety needs to recommend the very best combination for you. Enjoy peace of mind with uninterrupted security alarm monitoring including fire, flood, and carbon monoxide detection. Create your smart home by adding alerts, schedules, and automations with your ADT system.

Want to check in on everything with video surveillance? No problem. ADT offers HD video monitoring with indoor and outdoor cameras, including front door cameras. Live stream from your handheld devices when you’re far from home, and even document and store video clips. You are sure to discover a security combination that fits your needs!

The system can be set off in numerous ways by door or window sensors, motion sensors, smoke or carbon monoxide sensors, etc., which trigger a signal to the system’s hub. This notifies ADT’s 24/7 monitoring station where someone is always able to help. ADT will notify you straight away to find out if you need a hand, and contact the appropriate individuals if there is an actual emergency. ADT monitoring professionals are available around the clock to give live support when you require them most.

Personal home security has grown so much in recent years! ADT offers surveillance systems in Rochester that are exclusively wireless and function through a cellular grid, instead of a “landline.” Alarm hubs can connect monitoring centers by using GSM signals and cellular-based technology. This means no bothersome wires running in your house, and intruders can't turn off your monitoring system by tearing your lines.

ADT monitored security systems have a 24-hour backup battery so that your home is still protected, even if your lights go out. The surveillance services as well as the loud siren will still be functioning to allow nonstop protection of your Rochester house.

Yes. ADT has packages or service levels (such as the Remote Monitoring package) that give remote access capabilities from your cell phone including arming, disarming, and alert notices. Smart Home configuration is also available from your cell phone so that you can access your house’s light bulbs, garage doors, and your thermostat when you are at kids sporting events. Check in on your home while you are gone with ADT’s clear HD video capabilities.

Yes! Let the neighbors know your Rochester house is helped guarded by ADT monitoring. All ADT packages come with a yard sign and decals for your house to show that your home is protected by the #1 home security company. 90% of robbers admit that they avoid houses with a security system. By securing your house with ADT monitoring and using the ADT signs and stickers, you are already reducing your risk!

Yes. A Rochester home security system with ADT monitoring has 24 hours/7 days a week surveillance, 365 days a year. ADT owns six surveillance centers, which means they can quickly communicate with customers. With ADT home security packages, you get peaceful feeling from knowing there are more than 17,000 people spanning the United States helping to secure the people and things you value most at home.

Yes! Look at Blue by ADT. It’s a DIY smart home security system with cameras, and it’s ideal for renters. Decide between self-monitoring or pro monitoring with no credit checks or install appointments required. It’s tailored and flexible on your terms, so you don’t have to fret about long-term agreements. Enjoy flexible protection from the most trusted name in home protection.

Absolutely. Your ADT-monitored security system’s functionality are chosen by the service package you choose. You can choose if you want HD video surveillance, remote access to your equipment via your smart system, and even automation commands or schedules to switch your lighting on and off at designated times. Personalize your customizable home security system with the convenient features you want most for your Rochester home!

Yes! It’s easy to hook up your ADT Smart Home security bundle with your Rochester home’s other smart equipment. This allows you to you control everything remotely from your security system, lights, and thermostats, to your garage door and locks by using only your ADT mobile app. Security and convenience meet when you interface your ADT-monitored equipment to your preferred smart home platforms like Amazon Alexa. As soon as your voice integration is configured, you can ask Alexa to “arm” or “disarm” your security system and much more!

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