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Security Systems in Rochester
December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Rochester?

An alarm system is intended to safeguard your family. But what actually transpires when your home security alarms go off in Rochester? What actions should you take to help make sure you and your loved ones are safe?

The first thing to do is to remain calm. Know that your around-the-clock monitoring professionals are there for you. Then proceed with the recommended actions to be prepared for any emergency.

Our 24-Hour Specialists Are There For You

A security monitoring representative is alerted in an instant when your Rochester home security alarms go off. When an agent is informed, they will contact you as quickly as possible to determine what caused the security system. Your protection devices may go off in various situations, including:

  • Criminal activity

  • Smoke

  • Water infiltration

  • Accidentally setting off alarm

In circumstances where a device was set off by accident—like not remembering that your entry-point sensors are turned on when you unlock a door— an agent will contact you and figure out if assistance is required. Provide your proper code, and they'll turn off the alarm.

In a true emergency, your representative will summon emergency personnel, including law enforcement, firefighters, and medical professionals, to your property. They can also serve as your proxy when nobody is home. The monitoring agent will even apprise emergency services on which security device was set off, increasing their preparedness for what could be a life-threatening situation. The monitoring expert will remain on the phone with you to keep you composed and let you know what you should do.

Recommended Steps if Your Alarm Goes Off In Rochester

Waking up in the dead of night to an alarm echoing through your house is terrifying—especially if you don’t know why it’s going off. The most important thing to do is keep yourself in control and follow these steps:

  • In the first place, find a safe location. Collect all members of your family including pets in an expeditious manner and proceed to a secure room at your property or exit as quickly as possible. It's typical to have an urge to confront the emergency by yourself, but this can be incredibly dangerous. As an alternative, focus on keeping you and your loved ones safe and let the trained personnel handle the crisis.

  • Second, utilize your home security app to remain in communication with your monitoring agent. They'll notify authorities who will be en route to your property in a flash.

  • Third, keep in close contact with your monitoring team and emergency responders. You can get conferenced in, so representatives of each team are sharing information. On the other hand, if you’re not able to speak directly to authorities, get alerts through text messages. Even if it’s only a false alarm, it's smart to maintain communications to all parties so you will be ready should a legitimate crisis occur.

Defend Against All Types of Emergencies in Rochester with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems ensures your loved ones and property are completely protected. With 24/7 monitoring, smart locks, and safety alarms, your home will turn into the secure environment it's supposed to be. Create a comprehensive home security plan by submitting the following form or call (585) 310-4555 to speak with a member of our team.